Protecting your privacy and personal data is very important to Lorentis Dental Lab. To ensure lawful, fair, and transparent data processing, the following information about personal data processing by Lorentis Dental Lab is provided. Please note that the information provided is not exhaustive and may be modified, clarified, or supplemented.

DATA PROCESSOR:

Lorentis Dental Lab AE
Address: Protopapadaki 36,
Galatsi 111 47
Tel: 210 213 5255
Email: info@lorentis.gr

Lorentis Dental Lab contact details for personal data processing are available at info@lorentis.gr. By using this contact information or contacting the legal office of Lorentis Dental Lab, you can submit questions about the processing of your personal data.

Lorentis Dental Lab takes privacy and data protection seriously, respecting customers' rights to lawful data processing under current regulations – Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons regarding personal data processing and free movement of such data (GDPR) and other applicable privacy and data processing laws.

Lorentis Dental Lab processes personal data based on the data subject's consent.

All visitors to the Lorentis Dental Lab website can contact Lorentis Dental Lab using the contact forms. The submitted information is collected by Lorentis Dental Lab staff to respond to the message received. A complete list of the data collected is available below. The data is processed in accordance with the GDPR. Also, before sending a message or inquiry form, website visitors must read the Privacy Policy and agree to further data processing. Website visitors can withdraw their consent at any time by submitting a request under Section 11 of the Privacy Policy.

Lorentis Dental Lab retains data specified in the contact forms until the website visitor requests its deletion, withdraws consent for its storage, or the storage purpose is fulfilled (e.g., a response is provided). This provision does not affect all mandatory legal provisions, especially those regarding mandatory data retention periods.

The following information is collected from the contact forms on the Lorentis Dental Lab website:

Send us a message – the information collected includes: name, surname, company name, phone number, email address, region, message from the customer, sender's IP address. Before sending the message, the customer must consent to data processing according to Lorentis Dental Lab's Privacy Policy. Depending on the message sent, Lorentis Dental Lab staff will process the received data in accordance with the Privacy Policy to respond to the message.

Registration – the information collected includes: name, surname, company name, phone number, email address, region, message from the customer, sender's IP address. Before sending the message, the customer must consent to data processing according to Lorentis Dental Lab's Privacy Policy.

Lorentis Dental Lab protects customer data using modern technology, considering existing privacy risks. Lorentis Dental Lab uses available organizational, financial, and technical resources to ensure security, including data encryption during transmission (SSL encryption).

Customers can access information about their personal data or exercise other data subject rights as follows: by submitting an application electronically, sending it to the email address info@lorentis.gr. The application must be signed with a secure electronic signature.

After receiving the customer's application, Lorentis Dental Lab will evaluate its content and customer identification and, if necessary, request additional information to ensure that data is sent to the data subject and reduce the risk of customer data misuse.

Lorentis Dental Lab communicates with customers using the contact information provided by the customer (phone number, email address, postal address, etc.) in the contact form on the website, via email, phone, or other methods.

Lorentis Dental Lab websites may use cookies. The cookie handling rules are available below.

Lorentis Dental Lab websites may contain links to third-party websites that have their own terms of use and privacy policies for which Lorentis Dental Lab is not responsible.

What is a cookie?

A cookie is a small text file sent to your computer or mobile device when you visit a website, and the website stores it on your computer or mobile device when you access the site. Each subsequent visit, cookies are sent back to the originating website or to another site that recognizes the cookie. Cookies function as a memory for a specific website, allowing that site to remember your computer the next time you visit it, including cookies that remember your settings or improve ease of use. You can find more information about cookies and how to manage or delete them at www.aboutcookies.org.

The following cookies are used on the Lorentis Dental Lab website www.lorentis.gr:

A Google cookie so that Google can track search statistics and API usage. A detailed description can be found at: https://www.google.com/policies/technologies/types/
Unique identifiers by which the server recognizes a specific browser user for voting on the website, the Twitter app, or for sending error messages.
Cookie to store the last opened page, recognize the value of the page, and load content.
Virtual server identifier for website protection. A detailed description can be found here: https://itgeekchronicles.co.uk/2012/01/03/netscaler-making-sense-of-the-cookie-part-1/
Google Analytics. Lorentis Dental Lab's website contains cookies generated by Google Analytics. The purpose of using Google Analytics cookies is to improve the quality of Lorentis Dental Lab's website content and tailor the content to users' needs. You can learn more about the Google Analytics Terms of Service at: http://www.google.com/analytics/terms/us.html. A detailed description of these cookies can be found here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage. If you do not want Lorentis Dental Lab to obtain information about your activities on Lorentis Dental Lab's website, you should enable the Browser Add-on for opting out of Google Analytics (https://support.google.com/analytics/answer/181881). This add-on communicates with Google Analytics JavaScript (ga.js) to indicate that data regarding the visit to the specific website should not be sent to Google Analytics.

Website domain	Cookie	Cookie type	Use of cookies (purpose)	Cookie expiration date
www.lorentis.gr	_ga	Third-party cookie	This cookie is used to distinguish unique users by assigning a random number as a customer identifier. It’s included in every page request on your site and is used to calculate visitor data for site analysis reports, sessions, and campaigns.	2 years
www.lorentis.gr	_gat	Third-party cookie	Reduce query frequency – Limit data collection on high-traffic websites. A unique value is maintained and updated for each page you visit using Google Analytics.	10 min
www.lorentis.gr	_gid	Third-party cookie	The main purpose of this cookie is: Performance. The unique value of each page you visit is maintained and updated by Google Analytics.	5 days
www.lorentis.gr	PHP SESSID	Session cookie	Website protection against attacks. The unique ID number assigned to the user is being used	Until the end of the session

How to disable cookies?

You can control and delete cookies as you wish. Read more here: www.aboutcookies.org. You can delete all cookies from your computer, and most browsers can be set to prevent cookies from being placed on your computer. However, in this case, you will need to manually adjust your settings each time you visit the website, and some services and functions may not work.